Tell us what you need.

Initial site survey and technical consultation at no cost. We reply within one business day — if it is urgent, reach us directly on WhatsApp.

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The clearer you describe the conditions on site, the more accurate the design we can prepare.

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WhatsApp +62 812 2059 327 The fastest route for urgent needs. Email ricky@rcelectronic.co.id For quotation requests and documents. Phone +62 812 2059 327 Business hours, Monday to Friday.
Business Hours
Monday – Friday 08:00 – 17:00
Saturday 09:00 – 14:00
Sunday & holidays Closed
Emergency support 24 hrs, contract clients
Office

Drop by if you would like to talk in person.

Please book an appointment first so the team handling your field is actually on site.

The RC Electronic team workspace
Head Office
Jl. Indra Prahasta Tim. No.17, Mekarwangi, Kec. Bojongloa Kidul
Kota Bandung, Jawa Barat 40237
DKI Jakarta, Indonesia
  • Visiting days Monday – Friday
  • Visiting hours 09:00 – 16:00
  • Appointment required Yes, 1 day ahead
  • Parking Available
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FAQ

What people ask most before getting started.

If your question is not answered here, just ask through the form above.

Is the initial site survey really free?

Yes, for locations within our service area. The survey covers mapping your needs, checking existing network conditions, and discussing budget limits. The result is a system design and a quotation — with no obligation to proceed.

How long until I receive a quotation?

For clearly defined needs, a quotation is usually ready within a few business days after the survey. Systems involving many sites or integration with existing equipment take longer, because a technical review is needed first.

Can you handle equipment already installed by another vendor?

Yes, and it is work we receive often. The first step is always the same: mapping what is already there, what is still usable, and what needs replacing — so you do not buy again equipment that is actually still fine.

Do you offer periodic maintenance contracts?

Yes, with a tailored scope: periodic monitoring, scheduled on-site visits, and a support channel with response targets agreed at the start. The details are set once we know the number of points and how critical the system is.

Do you serve areas outside Greater Jakarta?

Yes. Our technician network spans several cities, so installation and maintenance contracts can still run outside Java. Mention your location when you contact us so we can confirm coverage.